TOP QUESTIONS
BTY products are designed to help improve the appearance of dark spots, uneven tone, and skin texture with consistent use. Results vary by individual. For specific concerns like melasma or vascular conditions, we recommend consulting a dermatologist.
Results vary depending on skin type, concern, and consistency of use.
Hydration and glow: may be noticed within a few days to 1 week
Brightness and smoother texture: typically seen in 2–4 weeks
More visible improvements in tone: may take 4–8 weeks with consistent use
Skincare works gradually, and daily use combined with sun protection helps maintain results.
Hydration and glow: may be noticed within a few days to 1 week
Brightness and smoother texture: typically seen in 2–4 weeks
More visible improvements in tone: may take 4–8 weeks with consistent use
Skincare works gradually, and daily use combined with sun protection helps maintain results.
BTY Overnight Mask
Wake up to hydrated, radiant skin.
• Apply a thin layer after cleansing.
• Massage for 2–3 minutes.
• Sleep and wake up glowing!
BTY Daily Radiance
Hydrates, protects, and nourishes for an all-day glow.
• Apply to face, neck, and body after cleansing.
• Let it absorb for a non-greasy glow.
• Stay radiant all day!
BTY Instaglow Tone Up Cream
Instantly brightens and smooths skin.
• Apply to legs and target areas after your morning bath.
• Let it absorb for a non-sticky finish.
• Step out confidently!
BTY Bright & Light Cleanser
Deep-cleansing foam for fresh, radiant skin.
• Pump a fluffy amount onto your palm.
• Massage onto damp skin for 40–60 seconds.
• Rinse and pat dry for a fresh, clean glow!
BTY Sunstick
Effortless SPF protection anytime, anywhere.
• Glide the stick 4 times over your face and exposed areas.
• Blend lightly—no grease!
• Reapply every 2–3 hours for max protection.
Wake up to hydrated, radiant skin.
• Apply a thin layer after cleansing.
• Massage for 2–3 minutes.
• Sleep and wake up glowing!
BTY Daily Radiance
Hydrates, protects, and nourishes for an all-day glow.
• Apply to face, neck, and body after cleansing.
• Let it absorb for a non-greasy glow.
• Stay radiant all day!
BTY Instaglow Tone Up Cream
Instantly brightens and smooths skin.
• Apply to legs and target areas after your morning bath.
• Let it absorb for a non-sticky finish.
• Step out confidently!
BTY Bright & Light Cleanser
Deep-cleansing foam for fresh, radiant skin.
• Pump a fluffy amount onto your palm.
• Massage onto damp skin for 40–60 seconds.
• Rinse and pat dry for a fresh, clean glow!
BTY Sunstick
Effortless SPF protection anytime, anywhere.
• Glide the stick 4 times over your face and exposed areas.
• Blend lightly—no grease!
• Reapply every 2–3 hours for max protection.
BTY products are formulated for cosmetic use and designed to be gentle for most skin types. However, individual skin reactions may vary. Customers with sensitive skin are encouraged to perform a patch test before full application.
BTY products are formulated for cosmetic use and are generally designed to be gentle. However, pregnant or breastfeeding moms should always consult their doctor or dermatologist before using any skincare product, as individual needs and sensitivities vary.
We recommend bringing the ingredient list to your healthcare provider for guidance.
We recommend bringing the ingredient list to your healthcare provider for guidance.
Yes. BTY ships both locally and internationally, including select countries where fulfillment partners are available. Shipping availability and delivery timelines may vary depending on your location. For international orders, customers are advised to review shipping details at checkout.
Delivery time depends on your location and order cutoff.
🇦🇪 UAE
Dubai / Sharjah / Ajman / UAQ / Fujairah: 2–3 days
Abu Dhabi (city): 2–4 days
Abu Dhabi (remote areas): 10–15 days (+15 AED remote fee)
📌 Couriers attempt delivery up to 3 times before returning the parcel.
🇹🇼 Taiwan
Orders are processed daily
Parcels usually arrive at partner stores within 2–3 days
🇵🇭 Philippines
Delivery time varies by location
Details are shown at checkout or shared after order confirmation
📌 Important Reminder
Delivery timelines are estimates and may vary due to weather conditions, courier operations, or remote area locations. We recommend ensuring your contact details are correct to avoid delivery delays. If you need assistance with your order, our customer care team is always happy to help.
🇦🇪 UAE
Dubai / Sharjah / Ajman / UAQ / Fujairah: 2–3 days
Abu Dhabi (city): 2–4 days
Abu Dhabi (remote areas): 10–15 days (+15 AED remote fee)
📌 Couriers attempt delivery up to 3 times before returning the parcel.
🇹🇼 Taiwan
Orders are processed daily
Parcels usually arrive at partner stores within 2–3 days
🇵🇭 Philippines
Delivery time varies by location
Details are shown at checkout or shared after order confirmation
📌 Important Reminder
Delivery timelines are estimates and may vary due to weather conditions, courier operations, or remote area locations. We recommend ensuring your contact details are correct to avoid delivery delays. If you need assistance with your order, our customer care team is always happy to help.
Yes. Free shipping is available for orders within the Philippines.
For international orders, shipping fees and delivery details vary by location and will be shown clearly at checkout. We recommend reviewing the shipping information before completing your order.
For international orders, shipping fees and delivery details vary by location and will be shown clearly at checkout. We recommend reviewing the shipping information before completing your order.
We accept returns within 7-10 days of delivery for items that are damaged, missing, defective, or incorrect. Products must be unopened, unused, and in their original packaging unless they arrived damaged. Full details are available on our Return Policy page.
PRODUCT & SKIN CONCERNS
BTY products are formulated for cosmetic use and are designed to be gentle for most skin types. For acne-prone skin, we recommend starting with a simple routine and observing how your skin responds. Consistent cleansing and sun protection help support clearer-looking skin. For active or severe acne, consult a dermatologist.
Yes. BTY products are designed to help improve the appearance of dull-looking skin by supporting hydration, smoother texture, and overall brightness with consistent use. Proper cleansing and daily sun protection help maintain visible results.
BTY products are formulated to be gentle; however, individual skin reactions vary. We recommend performing a patch test before full application. If irritation occurs, discontinue use and consult a healthcare professional.
BTY products are designed to help improve the appearance of uneven tone with consistent use. However, melasma is a medical skin condition that may require professional evaluation. We recommend consulting a dermatologist for proper diagnosis and treatment guidance.
Yes. BTY skincare is suitable for all genders. Skin concerns such as uneven tone, dryness, and sun exposure affect everyone, and a simple daily routine benefits both men and women.
Yes. BTY products are designed for consistent daily use. Skincare works gradually, and maintaining a simple routine over time helps support healthier-looking skin.
BTY products are designed to help improve the appearance of dark spots, uneven tone, and skin texture with consistent use. Results vary by individual. For specific concerns like melasma or vascular conditions, we recommend consulting a dermatologist.
Results vary depending on skin type, concern, and consistency of use.
Hydration and glow: may be noticed within a few days to 1 week
Brightness and smoother texture: typically seen in 2–4 weeks
More visible improvements in tone: may take 4–8 weeks with consistent use
Skincare works gradually, and daily use combined with sun protection helps maintain results.
Hydration and glow: may be noticed within a few days to 1 week
Brightness and smoother texture: typically seen in 2–4 weeks
More visible improvements in tone: may take 4–8 weeks with consistent use
Skincare works gradually, and daily use combined with sun protection helps maintain results.
HOW TO USE & SKINCARE ROUTINES
BTY Overnight Mask
Wake up to hydrated, radiant skin.
• Apply a thin layer after cleansing.
• Massage for 2–3 minutes.
• Sleep and wake up glowing!
BTY Daily Radiance
Hydrates, protects, and nourishes for an all-day glow.
• Apply to face, neck, and body after cleansing.
• Let it absorb for a non-greasy glow.
• Stay radiant all day!
BTY Instaglow Tone Up Cream
Instantly brightens and smooths skin.
• Apply to legs and target areas after your morning bath.
• Let it absorb for a non-sticky finish.
• Step out confidently!
BTY Bright & Light Cleanser
Deep-cleansing foam for fresh, radiant skin.
• Pump a fluffy amount onto your palm.
• Massage onto damp skin for 40–60 seconds.
• Rinse and pat dry for a fresh, clean glow!
BTY Sunstick
Effortless SPF protection anytime, anywhere.
• Glide the stick 4 times over your face and exposed areas.
• Blend lightly—no grease!
• Reapply every 2–3 hours for max protection.
Wake up to hydrated, radiant skin.
• Apply a thin layer after cleansing.
• Massage for 2–3 minutes.
• Sleep and wake up glowing!
BTY Daily Radiance
Hydrates, protects, and nourishes for an all-day glow.
• Apply to face, neck, and body after cleansing.
• Let it absorb for a non-greasy glow.
• Stay radiant all day!
BTY Instaglow Tone Up Cream
Instantly brightens and smooths skin.
• Apply to legs and target areas after your morning bath.
• Let it absorb for a non-sticky finish.
• Step out confidently!
BTY Bright & Light Cleanser
Deep-cleansing foam for fresh, radiant skin.
• Pump a fluffy amount onto your palm.
• Massage onto damp skin for 40–60 seconds.
• Rinse and pat dry for a fresh, clean glow!
BTY Sunstick
Effortless SPF protection anytime, anywhere.
• Glide the stick 4 times over your face and exposed areas.
• Blend lightly—no grease!
• Reapply every 2–3 hours for max protection.
SAFETY, TRUST & LEGITIMACY
BTY products are formulated for cosmetic use and designed to be gentle for most skin types. However, individual skin reactions may vary. Customers with sensitive skin are encouraged to perform a patch test before full application.
BTY products are formulated for cosmetic use and are generally designed to be gentle. However, pregnant or breastfeeding moms should always consult their doctor or dermatologist before using any skincare product, as individual needs and sensitivities vary.
We recommend bringing the ingredient list to your healthcare provider for guidance.
We recommend bringing the ingredient list to your healthcare provider for guidance.
BTY products comply with local cosmetic regulatory requirements. For specific registration details, customers may reach out to official BTY customer care channels.
BTY is committed to responsible and ethical practices. Our products are developed with care and follow cosmetic safety standards. We continuously work with partners who value quality, responsibility, and ethical production processes.
For specific certifications or details, customers may contact official BTY customer care channels.
For specific certifications or details, customers may contact official BTY customer care channels.
To ensure authenticity, purchase BTY products only through the official website, authorized partners, or verified BTY sellers. Authentic products come with proper labeling and packaging.
PRODUCT CARE & STORAGE
BTY products typically have a shelf life of 2–3 years unopened.
Once opened, products are best used within 6–12 months, depending on the product type. Always check the expiry date and PAO (Period After Opening) symbol on the packaging for specific guidance.
Store products in a cool, dry place away from direct sunlight to maintain quality.
Once opened, products are best used within 6–12 months, depending on the product type. Always check the expiry date and PAO (Period After Opening) symbol on the packaging for specific guidance.
Store products in a cool, dry place away from direct sunlight to maintain quality.
ORDER, PAYMENT & SHIPPING
Yes. BTY ships both locally and internationally, including select countries where fulfillment partners are available. Shipping availability and delivery timelines may vary depending on your location. For international orders, customers are advised to review shipping details at checkout.
Yes. BTY supports payment options commonly used by Filipino customers, including GCash and Philippine bank transfers, even for orders placed from abroad. Available payment options are shown at checkout.
We accept Payment First via bank transfer, credit/debit card, e-wallets (such as GCash, Maya), and Cash on Delivery (COD) in selected areas.
Yes. Free shipping is available for orders within the Philippines.
For international orders, shipping fees and delivery details vary by location and will be shown clearly at checkout. We recommend reviewing the shipping information before completing your order.
For international orders, shipping fees and delivery details vary by location and will be shown clearly at checkout. We recommend reviewing the shipping information before completing your order.
Delivery time depends on your location and order cutoff.
🇦🇪 UAE
Dubai / Sharjah / Ajman / UAQ / Fujairah: 2–3 days
Abu Dhabi (city): 2–4 days
Abu Dhabi (remote areas): 10–15 days (+15 AED remote fee)
📌 Couriers attempt delivery up to 3 times before returning the parcel.
🇹🇼 Taiwan
Orders are processed daily
Parcels usually arrive at partner stores within 2–3 days
🇵🇭 Philippines
Delivery time varies by location
Details are shown at checkout or shared after order confirmation
📌 Important Reminder
Delivery timelines are estimates and may vary due to weather conditions, courier operations, or remote area locations. We recommend ensuring your contact details are correct to avoid delivery delays. If you need assistance with your order, our customer care team is always happy to help.
🇦🇪 UAE
Dubai / Sharjah / Ajman / UAQ / Fujairah: 2–3 days
Abu Dhabi (city): 2–4 days
Abu Dhabi (remote areas): 10–15 days (+15 AED remote fee)
📌 Couriers attempt delivery up to 3 times before returning the parcel.
🇹🇼 Taiwan
Orders are processed daily
Parcels usually arrive at partner stores within 2–3 days
🇵🇭 Philippines
Delivery time varies by location
Details are shown at checkout or shared after order confirmation
📌 Important Reminder
Delivery timelines are estimates and may vary due to weather conditions, courier operations, or remote area locations. We recommend ensuring your contact details are correct to avoid delivery delays. If you need assistance with your order, our customer care team is always happy to help.
Log in to your BTY account and go to the Orders section to view your purchase history, status, and tracking updates. You’ll also receive SMS and email notifications when your order status changes.
RETURNS, REFUNDS & ORDER CHANGES
We accept returns within 7-10 days of delivery for items that are damaged, missing, defective, or incorrect. Products must be unopened, unused, and in their original packaging unless they arrived damaged. Full details are available on our Return Policy page.
Yes. Refunds are available for eligible returned items and follow our Refund Policy. Refunds may be processed through our website system or by our Customer Service Team.
Once your return is received and approved, we’ll process your refund promptly. The exact timing will depend on your payment provider and method, and our Customer Service Team will keep you updated until it’s completed.
We can help update or cancel your order any time before it’s confirmed and shipped. Once an order is dispatched, it will arrive as originally placed; it can no longer be modified or cancelled. Please contact our Customer Service Team immediately with your order number so we can update or cancel it before dispatch.